Reviews

Gil Sloan was very professional and helpful.

Staff was very professional from beginning to end. Everything was explained in layman's terms. Waiting room and bathroom were very clean.

The service Rep was professional. The problem is that we requested a loaner vehicle because we had other appointments. When we arrived we were told that they didn't have any so they offered to have Uber take us to our appointment. When we got back to the service dept. to pick up my GMC Serria SLT, my glove compartment doors were wide open. When I got home i checked the glove compartment and the wheel lock key was missing.

Quick friendly service.

All communication was accurate and there were no surprises or added expenses. Personnel were very knowledgeable. Only reason not a 10 above is I'm not too sure about the service department.

Need a battery and took care of me quickly. Price of battery was alittle high but they were efficient and pleasant to deal with.

Scheduled a 10am oil change and got out at 12:30. 1-1.5 hours - no problem. 2.5 hours is too long. When scheduling I chose a “wait” appointment.

no pressure to buy Salesman friendly and Knowledgeable

I have been bringing my vehicle there for all of its services since purchased it for my wife. This time was definitely not near the ordinary. It took six minutes shy of three hours for my appointment. This was from the time the vehicle was taken back, usually it is in the 90 minute range most times. Then neither of the discounts that the service adviser said he had given me we’re on my receipt! I stood there in front of him looking at the receipt for three to four minutes, he didn’t say a thing. Even when I went to purchase part for my vehicle I made it obvious I was look at my receipt still while waiting for the parts person to come. To kill some time I even contacted the MB persons online to find out some more information about a Mercedes that was listed on the site, that was a bit of a fiasco. I am leaning towards just getting the vehicle from a dealership in Florida. Not mad just saddened and disappointed!

Very friendly sales staff and service dept