Reviews

I've purchased my last two vehicles from Critz. I always had a great experience with the showroom staff. Daniel is excellent! Chris in service has been great to work with as well. Only had a few issues and they all were the result of the service department. They overfilled my Enclave with Oil and it was blowing white smoke until I returned it. I bought a regal that same weekend in fear of damage to my Enclave which was around 2-3,000 miles from my warranty expiring. Also, I brought my old regal in for an oil change and they lost my dip stick. I noticed smoke and when I lifted the hood I noticed the dipstick was missing. My last I noticed a chip in my door. When I went to pick up my car from the service lot it was not parked straight and I walked my car before leaving and notice fresh paint flaking when i ran my finger over it. Unfortunately, the white paint on the vehicle cant be spotted. BUT, the technician said he will address at the next oil change and was willing to make it right.

I always have a great experience with Critz. Gil always works with me for the best service experience. I’ll never take my car anywhere else.

Very accommodating with last minutes late service request before closing on Friday

So far every time I go there what ever I’m having done gets done in a timely manner. The customer service is great.

Got me the car that I wanted!

Took care of issues

The sales person was very knowledgable of the vehicle; extremely Customer oriented; Couterous; had a great balance In providing critical sales infor vs answering customer questions. Excellent communication skills ; very professional....

All personal involved were very helpful and knowledgeable, sales finance were great.

This vehicle and the service of it is my son's experience. I always receive details of his appointments. I am Douglas Growe. His name is Zachary Growe. Please correct this. Thank You.

Excellent service!