Lewis S
SAVANNAH, GA | 2018 GMC 1500 SierraJuly 29, 2026
TJ was good to work with very efficient.
Response from CRITZ, INC.
July 31, 2026Lewis, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
April L
POOLER, GA | 2025 GMC Sierra 1500July 29, 2026
You send me a rating email when I dont even know what is going on with my vehicle. Called and left a message on Monday 7/27 never heard back from anyone. Called again this morning 7/29 and left a message still haven't heard back from anyone. Now I'm receiving this rating email.
Response from CRITZ, INC.
July 31, 2026We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
MIKAYLA C
SOPERTON, GA | 2026 GMC YukonJuly 29, 2026
Great communication, fast service, willing to work with you for an optimal payment goal & great buying experience.
Response from CRITZ, INC.
July 31, 2026Mikayla, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Donna A
Savannah, GA | 2024 GMC YukonJuly 28, 2026
In time and great customer service
Response from CRITZ, INC.
July 28, 2026We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Marcus A
RICHMOND HILL, GA | 2025 Buick EnvisionJuly 27, 2026
Dropped off early and got an Uber to go have breakfast downtown. Car was ready to go when I returned! Hassle free service. Thanks Gill.
Response from CRITZ, INC.
July 28, 2026We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Corey M
SAVANNAH, GA | 2018 GMC YukonJuly 27, 2026
Dropped truck off on Monday. Didn't hear anything for 2 days, had to call to get an update on Wednesday. Finally was told had to order a part and it would be ready by Thursday. Got a text saying it wouldn't be ready now until Friday at noon. Did not hear anything by 3 so I called, and after 10 minutes on hold was told it was ready. Truck was there for 5 days and was not even offered a discount for waiting all week. $3200 for the service, I had to pay in full. Terrible service. I bought the truck from this dealership and I've put so much money into to keep it running, to be treated like this is unacceptable.
Response from CRITZ, INC.
July 28, 2026Corey, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (912) 480-0024 so we can make your experience a positive one.
Anthony S
SAVANNAH, GA | 2018 Buick EnclaveJuly 27, 2026
Thorough and timely
Response from CRITZ, INC.
July 28, 2026Anthony, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Kenneth L
savannah, GA | 2020 GMC 1500 SierraJuly 27, 2026
Amazing service, Gil Sloan is the Best to do it!
Response from CRITZ, INC.
July 28, 2026We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREGORY S
ST SIMONS IS, GA | 2026 GMC Sierra 1500July 27, 2026
Loved the easy a d efficient way the sale was handled. Highly recommend!!
Response from CRITZ, INC.
July 27, 2026Gregory, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
JAMES M
SAVANNAH, GA | 2026 GMC Sierra 1500July 27, 2026
Keenan was prepared for our appointment, educated us on the vehicle without being pushy, answered all of our questions, and quickly facilitated the sales process.
Response from CRITZ, INC.
July 27, 2026James, we're happy you found our staff to be so supportive during your experience here at Critz, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!